Sterry Funeral Service prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 4.9 / 5 based on 48 reviews. Collected from Google and Much Loved.
Google
Gail Keiller
September 29, 2025
Everything we asked for was no trouble for the team. Communication was very good and we were kept upto date with everything. Nicky was very kind and accommodated our wishes. The whole funeral went off without a hitch. All the plans went perfectly. I would
Google
Gail Keiller
September 29, 2025
Everything we asked for was no trouble for the team. Communication was very good and we were kept upto date with everything. Nicky was very kind and accommodated our wishes. The whole funeral went off without a hitch. All the plans went perfectly. I would highly recommend.
Google
Louisa Russell
September 15, 2025
I am so grateful for the help and guidance that Nicky and her team provided for us. So kind and thoughtful, we could not have asked for more. I would not hesitate to recommend this company! They made something very difficult so so much easier.
Google
Louisa Russell
September 15, 2025
I am so grateful for the help and guidance that Nicky and her team provided for us. So kind and thoughtful, we could not have asked for more. I would not hesitate to recommend this company! They made something very difficult so so much easier. Thank you Nicky and Sterry Funeral Service!
Google
Clare Hempston
May 31, 2025
Heidi and jennet at the Hythe branch, was amazing. They helped me and my family through this difficult time. We had some family issues and they made the process much easier. They were approachable to ask questions and was proffessional at all times. They kept
Google
Clare Hempston
May 31, 2025
Heidi and jennet at the Hythe branch, was amazing. They helped me and my family through this difficult time. We had some family issues and they made the process much easier. They were approachable to ask questions and was proffessional at all times. They kept us updated at all times. I cannot thank them enough for what they did. As far as I'm concerned they went above and beyond for us. I highly recommend them.
Google
Will Duke
May 21, 2025
It was a sunny afternoon in Hythe, when I stepped through the door of Sterry Funeral Services. My mood......Glum. Having been told my Dad only had about a week to live, I was in auto mode. Just trying to get things in place, as you
Google
Will Duke
May 21, 2025
It was a sunny afternoon in Hythe, when I stepped through the door of Sterry Funeral Services.
My mood......Glum. Having been told my Dad only had about a week to live, I was in auto mode. Just trying to get things in place, as you do.
Well, what an experience!!!
I was greeted by Jen, who sat me down and we began the process. Professional, compassionate are just a few of the qualities I felt and this was only the beginning. I must have been there for an hour and by the time I left, Jen and myself were laughing like a couple of teenagers.
Tears pouring down our cheeks.
People must have wondered what on earth was going on, as we stood at the door, still sharing funny stories.
Had I come to right place? You bet I had
The next couple of weeks flew by and with the help of Jen and the team, they really helped to make sure things were in place, decisions made and what was best for our family. Oh! And Dad
Looking back, I feel that Jen saw something in me. I'm generally an easy going, stoic person but the death of my father shook me. Harder than I thought. To be honest, on the inside I was close to breaking a lot of the time. However, Jen kept on pushing, just a little nudge every so often to get the job done. I cannot thank her enough for this. I really just wanted to get drunk in a corner somewhere.
With all the arrangements in place, my father's funeral was perfect. It was thanks to everyone at Sterry's that the service was a mixture of personal, professional and funny moments.
Thank you all at Sterry's Funeral Service for your help and not forgetting the six BEARS that carried my Dad in
Fantastic
Google
Sue Buckle
April 4, 2025
Sterry’s of Hythe ( Jeanette, Heidi and Ashley) deserved all 5 Stars I don’t think our funeral arrangements were the easiest to deal with. But Jeanette and Heidi went above and beyond to allay all our fears and worries. Would highly recommend
Google
Sue Buckle
April 4, 2025
Sterry’s of Hythe ( Jeanette, Heidi and Ashley) deserved all 5 Stars
I don’t think our funeral arrangements were the easiest to deal with.
But Jeanette and Heidi went above and beyond to allay all our fears and worries.
Would highly recommend
Google
Kimberley Hyson
April 3, 2025
Jen and Heidi have both been amazing and so supportive from the very start when I first went there to arrange my dad’s funeral, very easy to talk to and discuss everything. I can’t thank them enough I highly suggest to come to these in
Google
Kimberley Hyson
April 3, 2025
Jen and Heidi have both been amazing and so supportive from the very start when I first went there to arrange my dad’s funeral, very easy to talk to and discuss everything. I can’t thank them enough I highly suggest to come to these in Hythe down the high street and see these 2 lovely ladies. My dads funeral was yesterday on 2nd April and even then everyone the gentleman and the ladies were smashing it and my dad got a lovely laid to rest :)
Google
mastito titomasta (Hiro)
February 15, 2025
During one of the most difficult times in my life - the unexpected loss of my mother, Linda El-kholy - Sterry Funeral Service provided exceptional care and support. The entire team (Jeanette, Heidi, and Ashley) guided us through the entire process with remarkable compassion and
Google
mastito titomasta (Hiro)
February 15, 2025
During one of the most difficult times in my life - the unexpected loss of my mother, Linda El-kholy - Sterry Funeral Service provided exceptional care and support. The entire team (Jeanette, Heidi, and Ashley) guided us through the entire process with remarkable compassion and professionalism.
They took time to explain all our options and handled every detail of the arrangements, ensuring everything aligned perfectly with our wishes. Their warm, understanding approach helped ease the burden during such an emotional period.
What stood out was their genuine care and attention to detail. They weren't just providing a service; they were helping a grieving family give their loved one a dignified farewell. The team was consistently patient, thorough, and considerate.
For anyone facing the difficult task of arranging a funeral, I wholeheartedly recommend Sterry Funeral Service. Their dedication to providing respectful, comprehensive support makes an overwhelming time more manageable. They truly understand what families need during these challenging moments.
Thank you to the entire Sterry team for your kindness and support during our time of loss. Glen
Google
Essam Elkholy
February 12, 2025
In difficult times like those when you lose loved ones it's not easy at all, Very compassionate,kind and understanding at Sterry Funeral Service. Jen and Heidi were brilliant explaining everything and very accommodating if new thoughts were to take place in the funeral, I am
Google
Essam Elkholy
February 12, 2025
In difficult times like those when you lose loved ones it's not easy at all,
Very compassionate,kind and understanding at Sterry Funeral Service.
Jen and Heidi were brilliant explaining everything and very accommodating if new thoughts were to take place in the funeral,
I am very thankful for them and their whole team .
Google
Lauren Martin
March 29, 2024
Sterry were absolutely amazing. I cannot fault them. Nicky in particular was who helped care for my father and also me during this extremely tough and emotional time. Nicky made everything seamless. Very respectful towards us all and extremely caring even after the funeral she
Google
Lauren Martin
March 29, 2024
Sterry were absolutely amazing.
I cannot fault them.
Nicky in particular was who helped care for my father and also me during this extremely tough and emotional time.
Nicky made everything seamless.
Very respectful towards us all and extremely caring even after the funeral she is still helping and checking in on me.
I would highly recommend Sterry funeral services. They also helped me when I lost my mum too. I honestly cannot praise or that them enough especially again Nicky
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